2.1 These ‘Terms and Conditions’ be called, ‘Travel Life Style Hub Terms and Conditions’ or ‘Travel69Holiday Terms and Conditions’.
2.2 These ‘Terms and Conditions’ may also be referred as ‘Rules and Regulations’.
2.3 Travel Life Style Hub will be hereinafter referred as ‘Travel69Holiday’, ‘VW’, ‘VPHPL’, ‘the Company’, ‘the organization’, ‘we’, ‘us’ or ‘our’ and its user will be hereinafter referred as ‘Guest/s’, ‘them’, ‘they’, their, ‘You’, ‘Your’, ‘tourist/s’, ‘traveller/s’, ‘client/s’, ‘customer/s’, ‘pax’, or ‘passengers’.
2.4 The website and the mobile applications of Travel69Holiday are collectively referred to as 'Website'.
3.1 Booking of Group Tour, Customized Holiday, Corporate Tour, Inbound and any independent service through Sales Channels or Online through website/ mobile app:
Any guest who enquires about or purchases any product offered by Travel69Holiday through its website, mobile application, branch office, sales office or call centre agrees to enter into a contract with Travel69Holiday. A contract is said to have been executed by both the parties i.e. Travel69Holiday and the guest. Once a contract is executed, both the parties are bound by the ‘Terms and Conditions’ mentioned on Travel69Holiday’s website/ travel planner/ brochure/ booking form.
When a guest books the product/ service offered by Travel69Holiday, provides his/her information and consent for initiating the booking and thereafter makes the payment of registration amount, indicates that the guest is interested in the tour and has read, understood and accepted all the ‘Terms and Conditions’ mentioned on Travel69Holiday website/ travel planner/ brochure / booking form.
In case, the booking formalities are processed by the guest on behalf of his/her family, s/he is deemed to have been authorized to do so by his family members after reading, understanding and accepting all the Travel69Holiday ‘Terms and Conditions’ mentioned on the website/ travel planner/ brochure / booking form.
A guest must be eighteen (18) years or above to make a booking with Travel69Holiday.
A guest must ensure that all the information provided by him/her while filling the booking form is accurate, as booking is processed based on this information. In case of any incorrect information, the loss or cost incurred for amendment will be borne by the guest.
Travel69Holiday reserves the right to accept or to decline any booking of any person/s or cancel the booking without assigning any reason.
3.2 Customized Holiday Booking:
Travel69Holiday offers flexibility to the guests who do not wish to opt for the readymade holiday itineraries available on the website. Our Travel Advisors assist such guests to create their customized tailor-made holiday as per their requirement and interest. A non-refundable Holiday Design Fee (HDF) of INR 1500 for India and INR 3000 for World must be paid at the time of enquiry. HDF will be adjusted in the booking amount if the holiday is booked within 20 working days from the date of receiving the same. HDF includes only two free amendments in the itinerary.
3.3 Corporate Tour Booking:
In case of Corporate Tour, along with these ‘Terms and Conditions’, terms of ‘Service Contact’ signed with corporate/ industry/ institution/ independent organisation/ ad-hoc group etc. shall also apply. ‘Service Contract’ is generally signed by the authorized personnel of corporate/ industry/ institution/ independent organisation/ ad-hoc group etc. and the terms are applicable to each member of the tour.
3.4 User Registration on Website:
After booking, guests can register on Travel69Holiday’s website for their respective tour information. They will be able to login through User ID and Password created at the time of registration. Guests are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under their password or account. In case of any unauthorized use of password or account or any other breach of security, guests are requested to immediately notify contact@travellifestylehub.com respective Travel Advisor. Guests are also requested to ensure that they have logged out from the account at the end of each session. Travel69Holiday cannot and will not be liable for any loss or damage arising from failure to comply with this.
3.5 Communication with the Guest:
Any communication by Travel69Holiday will be made through e-mail, WhatsApp, sms, telecall etc. on the registered legitimate contact details provided on the booking form by the guests and shall be deemed to have been communicated to and received by the guest. Guest’s must ensure that number is valid and messages are checked periodically. Travel69Holiday is not a mobile network operator and does not guarantee the delivery of sms-text messages/ WhatsApp messages/ email. The guest will indemnify Travel69Holiday for any action taken by TRAI due to a wrong number/ email provided by the guest for any reason whatsoever.
3.6 Physical and Mental Fitness:
When the guest books the tour or when someone else books the tour for him/ her, then it implies that the guest is physically and mentally fit to travel to that particular destination. It is very important for the guest to take care of his/ her health throughout the tour and carry the required medication if any with doctor’s prescription. Travel69Holiday reserves the right to decline the booking or discontinue the guest from the tour if guest is found unfit to travel or his medical condition is causing inconvenience to fellow travellers. Any expenses due to health issues arising on tour shall be entirely borne by the guest and we shall not be held responsible in any manner whatsoever.
3.7 Mandatory Health Requirement:
Guests must abide by the mandatory requirements for travel to the destination, such as Vaccination, RT-PCR tests, RAT, web check-in, self-declaration, e-pass formalities, health checks on arrival/ on tour etc. as per the state or country. These requirements or regulations are subject to change periodically. Any cost incurred for such requirements should be borne by the guests. It will be the sole responsibility of the guest to carry the certificate or test report with them and present it whenever asked for by the officials. Any State or Country or service provider such as Airline, Cruise Company, Railway may decline the entry to a guest/s on medical grounds in such situation the consequences including all kinds of expenses will be borne by the guest.
3.8 Travel During Pregnancy:
Travel69Holiday does not recommend travel during pregnancy. The Company does not provide any specialized facilities and/or treatments required for childbirth, prenatal, or early infant care on tour. Guest should consider the risks of traveling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can occur during pregnancy.